FAQ - Why doesn’t the FOTA software upgrade work with Device Manager application in Nokia E75 version 210.12.15?

After updating Nokia E75 SW to 210.12.15 release FOTA updates are no longer possible from the device manager application due to an issue with the server profile setting in this SW release.

To enable FOTA in a device which has this SW release, follow the steps:

  1. Start Device Manager application by typing *#0000# in home screen, or selecting Menu > Ctrl. panel > Phone > Device mgr.
  2. Select Options > Settings.
  3. Change value of Default server profile to Nokia.

Other option is to use the SW update application (Menu > Ctrl. panel > Phone > SW update) which doesn’t require any changes to the default settings.