FAQ - Nokia Configuration Tool is showing "make sure the device is connected", when send profile is in progress. How to fix this?

To use the Nokia Configuration Tool 6.3 (NCT) with older versions of Nokia E52 and E55, the following Phone_service_pack_01.sis file needs to be installed on the device. It enables NCT operations such as send/import profile and Edit online.

Download and install the PHONE_SERVICE_PACK_01.SIS file and follow the instructions.

http://dl.nokia.com/ns/nokiavpn/PHONE_SERVICE_PACK_01.SIS