FAQ - How do I change my proxy settings because Mail for Exchange can not connect to the Exchange server?

Proxy settings may be blocking the connection to the Exchange server.  Contact your device carrier to confirm if the proxy settings are incorrect.  Follow these steps to modify your proxy settings on your device.

  1. Disconnect from the access point first
  2. Select Menu
  3. Select Tools
  4. Select Settings
  5. Select Connection
  6. Select Access Points
  7. Choose The Internet connection used by your device
  8. Select Options
  9. Select Advanced settings
  10. Select Proxy server address
  11. Select None
  12. Select Proxy port number
  13. Select 0

Apply for Nokia E71, E63 and E66.