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When you want to learn more about how to use your phone, or if you're unsure how your phone should work, read the user guide in your phone. Select 
> User guide .
If you have an issue, do the following:
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Reboot your phone. Switch off the phone, and remove the battery. After about a minute, replace the battery, and switch on the phone.
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Update your phone software
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Restore the original factory settings
If your issue remains unsolved, contact Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.
Related topics
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See Back up files .