Troubleshooting for Nokia C2-02

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How do I restore factory settings on my Nokia Series 40 phone? - Nokia FAQ

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Select Menu > Settings > Rest. factory sett. (or Reset device or Restore factory sett. or Rest. fact. sett.).

  1. To reset only preference settings, but keep all personal data, such as contacts, messages and media file, select Restore settings only (or Restore sett. only or Settings only).
  2. To reset all preference settings and delete all personal data, select Restore all (or All).
  3. Enter the security code before the restore. If you have never changed your security code, then enter the default code 12345. If your phone still requests a security code or if you have forgotten it, please bring it to the nearest Nokia Care point for inspection.


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How do I use the security keyguard on my Nokia device? - Nokia FAQ

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Security keyguard lets you lock your phone’s keypad with a security code. The security code is asked when you unlock the keypad.

To activate or deactivate the security keyguard:

  1. Select Menu > Settings > Phone (or Phone settings or Device) > Security keyguard.
  2. To activate or deactivate, enter the current security code (The preset code is 12345).

Note: Note: Once you change your security code, the default setting is no longer valid. If you have changed your security code and do not remember the new code, contact your dealer or local Nokia Care Point.
You can answer a call or make an emergency call while the security keyguard is activated.


 


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How do I turn on or off the predictive text input on my Nokia device? (Series 40 Phones) - Nokia FAQ

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There are three ways to turn on or off the predictive text input on your device.

  • At any text entry screen, for example, in message editor, press and hold Options, predictive text is turned on or off, depending on its previous mode. 

  • Or at any text entry screen, select Options > Predictive text (or Prediction, or Prediction options, or Dictionary).

  • At any text entry screen, for example, in message editor, press the “#” key twice quickly, then the predictive text is turned on or off, depending on its previous mode. 



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How can I listen to Voice mail (or Voice message) with my Nokia device? - Nokia FAQ

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Press and hold the key 1 until your device dials to your voice mailbox number or select Menu > Messaging > Voice mail (or Voice messages, or More > Voice messages) > Listen to voice mails (or Listen to voice msgs. or Listen to voice messages). For the first time use, enter your voice mailbox number which you get from your service provider.

Note: The voice mailbox is a network service, contact your service provider for subscription. If supported by the network, the voice mail icon (the icon on the key 1) will display on the device to indicate new voice mails.


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Can I install SIS files in Nokia Series 40 device? - Nokia FAQ

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No, you can't. Series 40 devices run on java-based application with .jar file extension.


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How do I remove an application from my Nokia Series 40 device? - Nokia FAQ

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To remove one or more applications from your Series 40 device:

  • Go to Menu > Apps > Extras (or Menu > Apps > Apps and games)
  • Locate the applications you want to remove and select Options > Mark
    • On non-touch devices you have the option to select Options > Delete which will remove the application immediately.
    • If the Mark (or Delete) option are grayed out you are trying to remove a system application which is not allowed.
  • Mark the application(s) you want to remove
  • Select Options > Delete marked
  • Select Yes to confirm the deletion or No to cancel

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How do I change the font size on my Nokia device? - Nokia FAQ

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Select Menu > Settings > Display (or Main display) > Font size.


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Why do I receive a communication error when I try to use the Nokia Browser on my phone? - Nokia FAQ

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If you get a “Communication Error” message when using the Nokia browser it typically means a data connection cannot be established most commonly because of incorrect access point settings. To resolve this issue you should contact your mobile operator to get the correct access point settings and validate you have an active data plan.

 

If you do know the settings your operator requires you can follow those instructions to manually configure the access point:
 
1. Click on Menu -> Settings -> Configuration -> Personal Settings
2. Click Add (or Options -> Add new if the list is not empty)
3. Select Access Point and set the Account Name
4. Select Acc. point sett. -> Bearer settings and configure the following:
     a. Pack. data acc.pt
     b. Network type
     c. Authentic. type
     d. Username
     e. Password
6. Go back to Personal Settings (select Back 3 times)
7. Select Options -> Add new -> Web and configure the following:
     a. Account name
     b. Username
     c. Password
     d. Use pref. acc. pt. (select Yes)
8. Go back to Configuration Settings (select Back 2 times)
9. Go to Preferred access pt. and select the access point you have just created
10. Select Default config. sett. -> Personal config. -> Default
11. Select Default in all apps. -> Yes
 

If you still have connection issues please contact your operator for help with the access point settings.


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Touch screen of my Nokia Series 40 phone responds inaccurately. What can I do? - Nokia FAQ

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  • Try to calibrate the touch screen if it feels inaccurate. To calibrate the touch screen, tap the Menu icon and select Settings > Phone > Touch settings > Screen calibration, and follow the instructions on the screen.
  • If it does not help. reset factory settings. Backup your phone before doing so.
  • If it does not help, try to update with the latest available sw for your phone.
  • If it does not help, visit the Nokia Care Point in your area. For contact information, go to your local Nokia support page.

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I want the caller to leave a voice message if my phone is switched off or out of network coverage. How can I do it? - Nokia FAQ

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You can activate call divert to voice mailbox so that the caller can leave messages to your voice mailbox when you are not available.

To activate call divert, select Menu > Settings > Call > Call divert, (for dual SIM devices, select the SIM card to use), and select If not available or If out of reach > Activate > To voice mailbox and enter the voice mailbox number which you get from your service provider.


 


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