How can I turn off the display light during charging (Series 40 phones)? - Nokia FAQ
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Select Menu > Settings > Enhancements (or Accessories) > Charger > Lights > Automatic.
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What does the pulse symbol on my call display mean? - Nokia FAQ
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The pulse symbol stands for voice clarity. This call option enhances the speech intelligibility, especially in noisy environments.
To change setting
Select Menu > Settings > Call > Voice clarity
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I try to insert the text in the message, but the letters do not display in the order of input. Why? - Nokia FAQ
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You may have predictive text input (also known as T9 dictionary) on in your device. Predictive text input helps you to insert the messages more quickly than using traditional text input. When using the predictive text input, press each key once for a single letter.
To switch off the predictive text input, select Menu > Messages > Create message, the message editor is opened, then select Options > Dictionary > Off or Dictionary off.
To switch on or off the predictive text input, you can also press and hold #.
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Can I change the displayed language on Nokia Maps at maps.nokia.com? - Nokia FAQ
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Yes. Nokia Maps currently supports over 30 languages. Select My Preferences at the top right of the screen, and select your desired language from the drop-down list. Select Save Changes to save your preferences.
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I have seen incorrect, duplicate, missing or out-of-date information displayed for a place. What can I do? - Nokia FAQ
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Sometimes shops may close or restaurants move. If you come across incorrect or missing data, report it to Nokia. If appropriate, the place information is updated for you and other users. You can even propose to add additional details like contact data or the website address of a place to make the place information richer and more complete for everyone.
You can report problems with a place in the following way:
- With a web browser, go to here.net and search for the place.
- In the information box of the place, select More details and Report this place, and follow the prompts on your screen to report what is wrong.
The changes you propose are double-checked, so your changes may not be visible right away.
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The web browser quits when displaying Java objects on a web pages on my Nokia E72 device, what can I do? - Nokia FAQ
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This is a known issue. The built-in Nokia E72 browser doesn't display Java Objects (for example Banners) correctly, instead the browser exits.
You can avoid the problem by disabling JavaScript in the browser settings. Simply perform the following steps:
Open the browser and select Options > Settings > General > Java/ECMA script > Disabled.
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What are the places that are displayed in an orange box in the search result list? - Nokia FAQ
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These are advertisements from our sponsors, and will display in selected countries.
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How to set up your Windows Phone 7 Marketplace - Microsoft Knowledge Base
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Summary
In order to buy or install applications from Windows Phone 7 Marketplace you must be signed in and have completed the account setup process. During account setup, the Microsoft account (formerly known as Windows Live ID) used at sign in is associated with a unique user ID. This user ID is where all purchase history and related information is stored.
Account setup includes selecting the country/region of your Marketplace account, entering your Date of Birth, and accepting the Marketplace Terms of Use. If you have an existing Xbox LIVE or Zune subscription tied to your Microsoft account, then you already have a user ID associated to your account. If not, a user ID will be created during the setup process.
The country/region of your account, which is also called the "locale," determines which regional Marketplace you see on the phone and windowsphone.com.
Account setup includes selecting the country/region of your Marketplace account, entering your Date of Birth, and accepting the Marketplace Terms of Use. If you have an existing Xbox LIVE or Zune subscription tied to your Microsoft account, then you already have a user ID associated to your account. If not, a user ID will be created during the setup process.
The country/region of your account, which is also called the "locale," determines which regional Marketplace you see on the phone and windowsphone.com.
| IMPORTANT It is very important to choose the proper Microsoft account and country/region during account setup. Once a locale is chosen it is permanent cannot be changed. |
Back to the topMore information
The following three scenarios represent the most common first-time experiences for Windows Phone 7 Marketplace customers:
You do not have a Microsoft account and do not have an Xbox LIVE, Zune, or premium service account
You have an existing Microsoft account, but you don't have an Xbox LIVE, Zune, or premium service account
You have an existing Microsoft account associated with an Xbox LIVE, Zune, or premium service account
Scenario 1: You do not have a Microsoft account and do not have an Xbox LIVE, Zune, or premium service account
Scenario 2: You have an existing Microsoft account, but you don't have an Xbox LIVE, Zune, or, premium service account
Scenario 3: You have an existing Microsoft account associated with an Xbox LIVE, Zune, or premium service account
Additional Resources
For more information about Windows Phone 7 Marketplace, see the following Microsoft Knowledge Base article:
2692008 (http://support.microsoft.com/kb/2692008/ ) How to change the country/region of your Windows Phone 7 Marketplace account
You do not have a Microsoft account and do not have an Xbox LIVE, Zune, or premium service account
You have an existing Microsoft account, but you don't have an Xbox LIVE, Zune, or premium service account
You have an existing Microsoft account associated with an Xbox LIVE, Zune, or premium service account
Scenario 1: You do not have a Microsoft account and do not have an Xbox LIVE, Zune, or premium service account
| 1. | From Windows Phone 7, tap the Marketplace  tile to open Marketplace.The Marketplace Hub is pre-populated based on the phone’s region format. |
| 2. | When you attempt to buy or download an application, you may be prompted to sign in with a Microsoft account. Note If, after you first used your Windows Phone, you skipped the option to create a Microsoft account by choosing Not now, you are required to create one as part of account setup. If you already created an account, skip to step #4 and set up your account. |
| 3. | From the sign-in screen, tap Create one, and then fill in the fields on each screen with the required information: a Microsoft account, password, and primary email address.    |
| 4. | Choose your Country/Region from the list, enter your Date of birth, and then Accept the Marketplace Terms of Use. Note Only supported Marketplace markets will appear in the drop-down Country/Region list. After you select your region, it will be permanently associated with the Microsoft account you entered during the sign in process.  |
| 5. | After you tap Accept, a confirmation screen may appear that will either display an auto-generated gamertag, or return you to the app details page to complete the install or purchase. -or-  Note If the country/region you chose during the account setup process is different from the locale specified in regional settings, you may be instructed to restart your phone. You can either restart your phone, or just open Marketplace again to see the Marketplace Hub for your country.  Important If you receive the error “App is not available” or “Item not available” in your region, restart Marketplace and try again. |
| 1. | From Windows Phone 7, tap the Marketplace tile to open Marketplace. The Marketplace Hub is pre-populated based on the phone’s region format. |
| 2. | When you attempt to buy or download an application, you may be prompted to sign in with a Microsoft account. Note If, after you first used your Windows Phone, you skipped the option to create a Microsoft account by choosing Not now, you are required to create one as part of account setup. If you already created an account, skip to step #4 and set up your account. |
| 3. | Tap Sign in, enter your Microsoft account and password, and then tap Sign in again. |
| 4. | Choose your Country/Region from the list, enter your Date of birth, and then Accept the Marketplace Terms of Use. Note Only supported Marketplace markets will appear in the drop-down Country/Region list. After you select your region, it will be permanently associated with the Microsoft account that you entered when you signed in.  |
| 5. | After you tap Accept, a confirmation screen may appear that will either display an auto-generated gamertag, or return you to the app details page to complete the install or purchase. -or-  Note If the country/region you chose during the account setup process is different from the locale specified in regional settings, you may be instructed to restart your phone. You can either restart your phone, or just open Marketplace again to see the Marketplace Hub for your country.  Important If you receive the error “App is not available” or “Item not available” in your region, restart Marketplace and try again. |
| 1. | From Windows Phone 7, tap the Marketplace tile to open Marketplace. The Marketplace Hub is pre-populated based on the phone’s region format. |
| 2. | When you attempt to buy or download an application, you may be prompted to sign in with a Microsoft account. Note If, after you first used your Windows Phone, you skipped the option to create a Microsoft account by choosing Not now, you are required to create one as part of account setup. If you already created an account, skip to step #4 and set up your account. |
| 3. | Tap Sign in, enter your Microsoft account and password, and then tap Sign in again. |
| 4. | After signing in, you will be asked to read and Accept the Marketplace Terms of Use. Note When you sign in with a Microsoft account associated to an existing Xbox LIVE or Zune account, you will not have the option of selecting a country/region in the account setup process, because Microsoft has already selected a country/region for your account. Your Marketplace account will default to this Xbox LIVE or Zune region. At this point, all you have to do is to accept the Marketplace Terms of Use. |
| 5. | After you tap Accept, you will return to the app details page to complete the install or purchase. Note If the country associated with your account is different from the country used to pre-populate the Marketplace Hub, you may be instructed to restart your phone. You can either restart your phone, or just open Marketplace again to see the Marketplace Hub for your country.  Important If you receive the error “App is not available” or “Item not available” in your region, restart Marketplace and try again. |
For more information about Windows Phone 7 Marketplace, see the following Microsoft Knowledge Base article:
2692008 (http://support.microsoft.com/kb/2692008/ ) How to change the country/region of your Windows Phone 7 Marketplace account
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Source: Microsoft Support
Source URL : 2691982
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Your Windows Phone 8 doesn't work or respond as expected - Microsoft Knowledge Base
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Summary
| • | When you start your phone it gets stuck and doesn't turn on all the way. |
| • | When you tap, flick, or pan your phone's screen there’s no response. |
| • | Some of your apps or games don’t work as expected. |
Things to Try
Try the following solutions to resolve the problem. They are presented in order from easiest to most difficult.
Restart your phone
Press and hold the volume down button and the power key
If your phone is unresponsive, it might display a big exclamation mark, a combination of a gear and lightning bolt, or it gets stuck showing your OEM's logo:
If your screen displays any of these images, try this: Press and hold both the volume down button and the power key for 10 seconds. This should get your phone to restart properly again.
Update your phone Software updates add new features that improve the performance and stability of your phone and may get it working again. If restarting your phone didn't resolve your problem, try updating to the latest version of Windows Phone 8.
To update your phone, follow these steps:
How to install the update
Reset and restore your phoneResetting your phone will return it to the same state it was in the first time you turned it on. All your personal content--including text messages and apps you've downloaded--will be erased, and the phone will be reset to its factory settings. Here are two sets of steps to follow, depending on whether you can access your phone's Settings screen or not.
To back up your phone's information to the cloud:
To reset your phone:
To restore your phone
Once your phone is reset, you will be asked to set up your phone again (as if you had just purchased it). In the "Let's get started" process, enter the Microsoft account you originally entered. This will let you select a previous restore point. (If you receive a list of restore points, select the most recent point.)
Restart your phone
| • | Turning your phone off and then back on may resolve the issue. To restart your phone, press and hold the Power button until you see Slide down to power off, then flick down. After it’s off, press the Power button to turn on your phone again. | ||||
| • | If this restart sequence doesn’t work for your phone, try one of the following options:
|
Press and hold the volume down button and the power key
If your phone is unresponsive, it might display a big exclamation mark, a combination of a gear and lightning bolt, or it gets stuck showing your OEM's logo:
If your screen displays any of these images, try this: Press and hold both the volume down button and the power key for 10 seconds. This should get your phone to restart properly again.
Update your phone
Software updates add new features that improve the performance and stability of your phone and may get it working again. If restarting your phone didn't resolve your problem, try updating to the latest version of Windows Phone 8.To update your phone, follow these steps:
| 1. | Swipe left to the App list, tap Settings, then tap Phone update. |
| 2. | Tap Check for updates. Note You may have to make some room on your phone for the update. If necessary, you may have to delete apps, music, videos, or other media first. |
How to install the update
| 1. | Tap Download when prompted. | ||||
| 2. | Do one of the following:
Note It typically takes 5-10 minutes to install an update, but may take longer. | ||||
| 3. | After your phone restarts, wait for it to migrate your settings, and then tap Done to finish the update. |
and then tap Phone.Reset and restore your phone
Resetting your phone will return it to the same state it was in the first time you turned it on. All your personal content--including text messages and apps you've downloaded--will be erased, and the phone will be reset to its factory settings. Here are two sets of steps to follow, depending on whether you can access your phone's Settings screen or not.If you can access your phone's Settings screen:
Sync your data before the reset and restore. If you decide to reset your phone, you can back up apps, text messages, photos, and more to your Microsoft account in the cloud beforehand. For more information about backing up your phone, see Back up my stuff (http://www.windowsphone.com/en-us/how-to/wp8/basics/back-up-my-stuff) .To back up your phone's information to the cloud:
| 1. | Swipe left to the App list , tap Settings  , and then tap Backup. |
| 2. | Tap App list + settings, and then tap Back up now. |
To reset your phone:
| 1. | Tap About, and then tap Reset your phone. |
| 2. | You'll receive two warnings. If you're absolutely sure you want to restore your phone to its factory settings, tap Yes, and then tap Yes again. (It might take a while for the process to complete.) |
If you can't access your phone's Settings page:
| 1. | Turn off your phone. |
| 2. | Turn on your phone again by pressing the volume down button until you see the exclamation mark  . |
| 3. | Then, reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down. |
| 4. | Your phone should now reset and restart itself. (It might take a while for the process to complete.) |
To restore your phone
Once your phone is reset, you will be asked to set up your phone again (as if you had just purchased it). In the "Let's get started" process, enter the Microsoft account you originally entered. This will let you select a previous restore point. (If you receive a list of restore points, select the most recent point.)
| 1. | When you first set up your phone, sign in using the same Microsoft account you used when you created your backup. | ||||
| 2. | When prompted to restore your phone, tap the backup you want to use, tap Next, and then tap Next again. | ||||
| 3. | Wait for the backup to download, and then tap Next. | ||||
| 4. | Do one of the following:
| ||||
| 5. | Tap Done. |
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Source: Microsoft Support
Source URL : 2749480
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I have a lower software version than the one displayed on nokia.com but can't update? - Nokia FAQ
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The highest available software version for the phone model is shown on Nokia website, but the mentioned version may not always be correspondingly available as an update for your phone. Availability of the update depends on many factors, such as existing software version on your phone, regional restrictions, and approval of the software by your network service provider, operator or carrier. It may be due to one of these variables that currently the latest available software for you is of a lower software version than displayed on Nokia website.
New software may become available as update at a later date, so it's best to set up your phone in a way that it automatically tells you when a new software update is available. You can do this in the following way:
- Start the software update application on your phone. For most devices, you will find this application under Menu > Settings > Phone > Phone updates or Menu > Applications > (Tools >) SW Update. If you don't find the software update application from these menu locations, check the correct location from the user guide.
- Select Options > Settings > Auto-Check for updates. With that in place, your phone will automatically check in specified intervals if there's a new software available and prompt you to start the update.
Note: Always check the software update availability information from the local Nokia website for your country only. You can change the website locale with the link on the footer of every nokia.com page. In case you have purchased your Nokia phone from another country, go to the local Nokia website of the origin country. Additionally, we recommend that you buy your Nokia phone from an authorized Nokia retailer in your home country. To check for the authorized retailers, go to Store Finder.
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