Warranty status

Find out if your Nokia phone is still within it’s warranty period

Type in serial number (IMEI) of your phone Please provide valid IMEI code Service is temporarily unavailable, please try again later.

Checking warranty status

Note

This tool is only for Nokia phones, not accessories and batteries.
Skip the slashes when you type in the serial number.

To find serial number (IMEI), try one of the following:

If you have a Lumia phone, go to Settings > about > more information, and find your serial number (IMEI).
Look on, beside or inside the SIM card or memory card slot.
Dial *#06# on your phone. Some phones display the serial number when this code is dialed.
If your phone has a removable battery, switch off the phone and remove the battery. Your serial number (IMEI) is printed on a white label inside the phone.
You can always check your serial number (IMEI) on the original box for your phone.
Reference your proof of purchase/receipt/contract.
Contact your service provider.

The serial number may follow the letters ESN, IMEI or MEID
Example (make sure all letters are in caps):
ESN: 12345678912 (11 digits)
IMEI: 123456789123456 (15 digits)
MEID HEX: 123A456B789C123 (14 or 15 characters)

Serial number (IMEI):
Warranty: In warranty (In this country)

This warranty verification covers the following 10 days. If you send your device in for repair after 10 days, please include a copy of the proof of purchase with your device to confirm that your unit is within the warranty period.

Please note that liquid and physical damage are not covered by the warranty. If the out of warranty device is "repairable", you will be contacted by the Nokia Authorized Service Center with a repair quote before the repair can begin. Prices vary by product and the nature of the repair. If the device is deemed "unrepairable" it will be returned to you without prior notification.

Serial number (IMEI):
Warranty: Out of warranty

However, this information is based on the date your device was manufactured. If you think your device is still covered by the warranty period based on the date you purchased the device, please include a receipt or other proof of purchase when you take it to your nearest Nokia Care Point.