"We kicked off this automation initiative with Nokia in 2009 to manage alarms more efficiently and reduce network energy. By 2011, booming smartphone use meant that special events such as music festivals were becoming an increasingly important challenge, so the solution’s scope was broadened to enhance capacity in concentrated areas. iSON Automation for Operations has helped to bring about a complete operational transformation for O2, freeing operations personnel for more proactive maintenance tasks. We are proud to have partnered with Nokia to jointly win this award."
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