Communication service providers (CSPs) want to accelerate the migration to autonomous networks in order to address mounting pressures to manage costs, grow revenue and improve customer experience. CSPs need to automate network and service operations as much as possible to grow revenue margins and maximise the return on their investments. Analysys Mason’s research indicates that USD125 billion of CSP capex investment was spent on building 5G networks in 2022 and we expect a further USD132 billion to be spent in 2023. CSPs that can automate their processes can also address emerging sustainable demands such as energy consumption and other associated metrics. CSPs are therefore investing in automation to drive the improved efficiency of their network infrastructure and operations.