Nokia Networks announces new Customer Operations structure
Regional structure with 7 markets Espoo, Finland – 19 March 2015 Marking an important milestone in Nokia’s transformation journey, Nokia Networks, the company’s network infrastructure business, has firmed up its plans to create a new Customer Operations (CO) structure effective April 1, 2015. The revamped set-up is in line with the organization’s vision to have greater simplicity, transparency and stronger platforms for growth. This initiative is targeted at enabling further growth in Nokia’s Networks business, creating stronger relationships and support for its customers, as well as a central, repeatable and agile operating mode to address software, portfolio and partner sales priorities. It is tightly integrated with the Mobile Broadband and Global Services business units and lays the foundation for new growth areas, go-to-market approaches, channels and leadership. The new CO structure includes a revisited regional structure of seven markets, each having its own leader who reports to Ashish Chowdhary, Executive Vice President and Chief Business Officer, Nokia Networks. The markets heads in the new Customer Operations structure effective April 1, 2015 are: Ricky Corker – North America Dimitri Diliani – Latin America Markus Borchert – Europe Sandeep Girotra – India Paul Tyler – Asia-Pacific & Japan Mike Wang – Greater China Bernard Najm – Middle East & Africa With these changes, Nokia Networks will take a major step forward in its evolution as a company, with a single-minded focus on creating and delivering value to its customers that increasingly have global operations. Most importantly, the new CO structure is a reiteration of the company’s commitment to continually align its vision and perspective with both future opportunities and challenges. About Nokia Nokia invests in technologies important in a world where billions of devices are connected. We are focused on three businesses: network infrastructure software, hardware and services, which we offer through Nokia Networks; location intelligence, which we provide through HERE; and advanced technology development and licensing, which we pursue through Nokia Technologies. Each of these businesses is a leader in its respective field. Nokia Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly. http://networks.nokia.com // http://company.nokia.com Media Enquiries Nokia NetworksMedia RelationsPhone: +358 7140 02869E-mail: mediarelations [at] nokia [dot] com
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