Get early insight into network problems through proactive maintenance and proactive network care.
Nokia Proactive Care Services provide early insight into network problems through proactive maintenance and proactive network care. Recommendations enable service providers to address issues before they escalate to affect services, revenue and the customer experience.
Proactive Care Services support customers with the following processes:
- Monitor and Measure: Automatically and transparently track and prioritize network issues in near real-time
- Analyze and Identify: Accurately isolate and assess trends, signatures and causes
- Partner and Predict: Collaborate with other service providers for improved efficiency and expert preventive guidance using intelligence drawn from networks around the globe