Evolved service operations center (eSOC)
Take service operations centers (SOC) to the next level
The Nokia evolved Service Operations Center is the first SOC offering to deliver closed-loop automation which enables SPs to quickly detect, diagnose and recover from service-impacting issues without human intervention.
With our eSOC solution, you can:
- Reduce service restoration times by automating recovery actions
- Reduce the occurrence of customer-affecting problems through proactive analytics
- Improve the pace and accuracy of operations through real-time analytics