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GPS, Bluetooth, and other connections
Insurance and extended warranty
Issues, support and device information
Language and input settings
Networks, Wifi and mobile data
Security and privacy
Software and updates
Ringtones and personalization settings
SIM cards, contacts and calling
Media and other features
Servicing and repairs - For Pick up & Drop off service
Check if your warranty is valid
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Insure your Nokia phone
Insurance and extended warranty

My phone won’t charge. What should I do?

First ensure the issue isn't with the power source or socket you're using - you can quickly check this by plugging your phone into a different outlet, then checking if it charges. If the socket is not the issue, try taking a closer look at the power cable or charging port on your phone, ensuring everything appears as it should. Then, try turning your phone off completely and plugging it into the socket - bear in mind if the battery is completely drained, it might take up to 2 or 3 minutes to start charging.

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Tell us what problem your phone is having and send it off to repair.

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In view of Government directives on maintaining social distancing due to COVID-19, we urge customers to take prior appointment before visiting Nokia Mobile Care. (You can also check your nearest Care center from My Phone app on your Nokia phone).

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