Nokia Essential True Wireless Earphones E3102

Nokia essential truewireless earphones  E3102 black color with charging case

Take the music with you.

A man is listening to music with Nokia Essential True Wireless Earphones E3102 in the city.

Features

Immersive sound 

The comfortable in-ear design provides excellent noise isolation for full music immersion. 

Never miss a charge

Digital LED display on the battery case allows you to check your battery consumption anytime.

Easy to connect

Pair your earphones to your device in an instant. Experience less latency and no drop in audio quality thanks to Bluetooth 5.1.

See full specifications

A man is listening to music with Nokia Essential True Wireless Earphones E3102 in the city.

Full-bodied sound

Listen to music with rich highs, crisp mids and clear, balanced bass. The bespoke 13mm dynamic driver and noise isolation in-ear design of the E3102 put you in the middle of your favorite concert or movie. 

a girl lying listing music with Nokia Essential Truewirelss Earphones E3102 in the city

Your voice is the focus

Whether you’re in a noisy coffee shop or working from home, take important calls while on-the-go. Enhanced voice pickup improves voice clarity so you can hear and be heard as if you’re talking face-to-face.

a girl listening to music withNokia Essential Truewirelss Earphones E3102 by the sea

Effortless pairing

Bluetooth 5.1 and the auto-pairing function connect your earphones in an instant. With a seamless connection and 30 feet of wireless listening range, you have full freedom with your earphones.

A man is activating siri with his Nokia Essential True Wireless Earphones E3102.

A helping hand, hands-free

Your trusty assistant is just a voice command away. With Google Assistant and Siri compatibility, get directions, check your calendar, or make a call without needing to take out your device.

A man is listening to music with Nokia Essential True Wireless Earphones E3102 in the city.

Sharing is caring

The E3102 is designed to give you the freedom to switch between single-ear and double-ear seamlessly. Share your music with your friend while you walk apart or wear only one earphone at a time.

 

Listen anytime. Anywhere.

Nokia Essential True Wireless Earphones E3102 white color

The right fit

With three sizes (S/M/L) of silicon tips to choose from, you can comfortably enjoy your music all day and keep your earphones in place even during intense exercise.

 

Nokia Essential True Wireless Earphones E3102 white color

Up to 20 hours* of sound

Get up to five hours of playtime on a single charge. With the compact battery case, you can recharge the earphones three times - staying connected and enjoying your music all day long.

Nokia Essential True Wireless Earphones E3102 white color

Reliable, even in the rain

An IP44 rated splash-proof design means rain or sweat won’t interrupt your music marathon, your calls, or a workout - whatever the weather.

Choose your color

The Nokia E3102 is available in two popular colors with customizable silicon tips. Choose between white and black. 

White
Nokia Essential True Wireless Earphones E3102 white

Specifications

  1. Manufacturer details

    • Manufacturer

      RichGo Technology (Shenzhen) Co. Ltd.

  2. General

    • Wearing style

      True Wireless Earphones

    • Ear coupling

      Ear canal

    • Frequency response

      20 Hz to 20KHz

    • Transducer principle

      Dynamic driver

  3. Electrical

Frequently asked questions

  • The Nokia E3102 utilizes Bluetooth 5.1 technology.
  • The Nokia E3102 delivers up to 5 hours* of play time. With the Nokia E3102 charging case, the earphones can be charged on-the-go for up to 20* hours of play time. *Total listening time includes use of the charging case and may vary depending on volume, the type of mobile device and other factors.
  • Simply place the earphones into their charging case and the earphones will automatically start charging. The case charges using a USB-C cable.  
  • Yes, you can use either side of the earphones as a stand-alone unit for phone calls, voice assistant access and listening to music. However, it is recommended to use both earphones together for stereo sound quality.
  • You can activate voice assistants such as Google Assistant or Siri by tapping on the earphone 3 times. The selection of voice assistant depends on the OS (Operating System) of your device.
  • No, Nokia E3102 earphones are not waterproof. However, the earphones have been successfully tested to meet IP44* standards, which means that they are splash resistant and can be used in the rain. They are not meant to be submerged underwater, worn in the shower or rinsed under running water. In case the earphones get submerged in water, they should quickly be dried with a cloth before docking them back into the charging case. * The earphones were tested under controlled laboratory conditions. The earphones are splash resistant for exercise and non-water sports. Splash resistance might decrease as a result of normal use. Wet earbuds will not charge due to wet charging connectors. The charging case is not splash resistant.
  • No, the Nokia E3102 earphones can only pair with one device at a time. However, you can pair the Nokia E3102 with up to nine different Bluetooth devices. The Nokia E3102 stores and remembers these pairings. To switch from one Bluetooth device to another, disconnect the Bluetooth connection of the existing device by switching Bluetooth off and then connect to the second Bluetooth device by selecting the Nokia E3102 entry in the Bluetooth menu (‘Nokia E3102’).
  • No, the batteries of the Nokia E3102 are not replaceable.
  • Yes, the Nokia E3102 comes with three sizes of silicone ear tips (S, M, L) included in the box. We recommend using the correct ear tip size for a perfect in-ear fit to optimize your listening experience.
  • Charge the earphones by placing them into the charging case and connecting the USB-C cable to a charger Select the correct sized ear tip from the selection of three sizes (S, M, L) provided to ensure the best listening experience. Twist the earphones slightly into your ear for a secure fit. Pair the earphones with your Bluetooth device. The Bluetooth pairing mode is activated automatically when you first activate the earphones. A two-tone sound will inform you after pairing was completed successfully. For further information and support, consult the supplied user guide or visit www.nokia.com/shop/support.
  • Select and fit the correct sized ear tips (S, M, L) provided to get the best sound quality. Also, by twisting them slightly into your ears, they will form a secure seal inside your ears to help achieve an optimal listening experience.
  • The specified battery time of 5 hours* has been confirmed for music listening under the following conditions: The Nokia E3102 earphones are charged for at least 2 hours to a full charge. The Bluetooth device stays within a 1-meter range. Volume level is set to 50%. * The battery time may differ under different operating conditions.
  • Yes, when the earphones are disconnected from a Bluetooth source and not in use, they will switch off automatically after 3 minutes. To switch the earphones on again, simply press each touch pad on the earphone stems for more than 2 seconds simultaneously.
  • Turn off Bluetooth on the device that was previously paired with the earphones. Then simply follow the regular pairing procedure to pair your earphones to the additional device. Refer to the pairing instructions in the user manual provided.
  • To increase the volume, press the right earphone touchpad for 2 seconds. To decrease the volume, press left earphone touchpad for 2 seconds.
  • If the earphone functions stop working you will need to perform a soft reset. A soft reset will be done each time you insert the earphones into the charging case and wait for at least 10 seconds before removing them again.
  • If the earphone functions stop working and a soft reset doesn’t fix the issue, it is recommended that you perform a factory reset. This will delete all previous settings. To reset the earphones to factory settings: Insert both earphones into the charging case and wait at least 10 seconds. Make sure that the contacts of the earphones and those in the charging case are clean and making contact (the LED of the earphones light up when you insert them into the charging case). If necessary, clean the contact points. Open the charging case lid and press the charging case button at the back for 10 seconds until “3” shows on the font display. Then press the charging case button again for 5 seconds until “2” shows on the font display. Please make sure the charging case cover is open for the two steps above. Lastly, pair your earphones with your Bluetooth device again.
  • If Bluetooth pairing does not work, proceed in the following order: Charge the Nokia E3102 for at least 2 hours to ensure that they are fully charged. Take the earphones out of the charging case. Wait until you hear the voice prompt “Pairing”. Start the search for Bluetooth devices on your smartphone and select “Nokia E3102”. If necessary, enter the default pin code “0000” on your Bluetooth device. If the Bluetooth pairing still does not work, perform a factory reset for the earphones (see “How do I perform a factory reset of the headphones?”).
  • Please make sure that the charging contacts of the earphones and those inside the charging case are clean. If charging still does not start, perform a soft reset and if required, a factory reset of the earphones to fix the problem.
  • There is a separate set of volume controls for the Bluetooth headphones on some Android devices. Please make sure that both volume controls are set to maximum volume*. However, for devices like iPhones, it features “absolute volume control”, which means that there is only one volume control available, so you can either use the iOS device or the headphones' volume control. To increase the volume of the earphones, simply tap and hold the touchpad on the right earphone stem until you hear the maximum volume* single tone as required. Then increase your device’s volume to maximum volume* as required. You might not be able to hear the full volume of the Nokia E3102 because the earphones don’t fit correctly. Please use the appropriate sized ear tips provided for a secure fit to ensure optimal sound quality and volume level. *Warning: Protect your ears with a media volume limit for earphones and Bluetooth audio devices.
  • The audio/ video synchronization experience may vary depending on the Bluetooth device or mobile app you use. Use the latest software for your Bluetooth device or the latest mobile app version is always recommended to achieve the best possible synchronization.
  • It is recommended that you try the various supplied ear tips to find the size that best suits you and delivers an optimal sound quality. The Nokia E3102 packaging includes three different ear tip sizes (S, M, L). Also, try to twist the earphones slightly into your ear until you find a comfortable, secure earphone position.
  • Please make sure that the earphones are within the transmission range of the Bluetooth device. Since the left earphone establishes the connection with your Bluetooth device, you can have a more stable connection when your Bluetooth device is placed to the left of your body.
  • Twist the earphones slightly into your ear for a comfortable, secure fit. Please also check that the microphone opening is not covered or blocked. The wind may also be a factor that impacts the quality of the phone call.
  • Contact information of our servicing partners can be found at the bottom of our support page : Please visit www.nokia.com/shop/support.

Warranty, user manuals and more

Still need help?

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Email: supports@wittis.com
Tel: +61 2 8006 6652
Operating hours: Monday to Friday 09:00 to 18:00

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Email: nokia@richgo.com.cn

Tel: +86 400-9993019

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Email: tcstar@tcstar.com.tw

Tel: +886-2-26981965

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Email: support_av@sigeno.net

Tel: +852-24282309

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Email: supports@wittis.com
Tel: +63 945 155 5391
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Email: nokia@richgo.co.jp

Tel: +81 6-6586-6360

Operating hours: Monday to Friday 09:00 to 18:00

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Email: crm@egogohub.com

Tel: +61 89535514030

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Email: online@rmvhg.com

Tel: +65 6288 3088 

Operating hours: Monday to Friday 9:30-18:00, except public holidays