Find out if your Nokia phone is ready for collection.


  • This tool is only for Nokia phones, not accessories and batteries.
  • Skip the slashes when you type in the serial number.

To find serial number (IMEI), try one of the following:

  • Find the serial number in the repair request confirmation email you received.
  • Check the original sales package or sales receipt/contract.

Example (make sure all letters are in caps):
IMEI: 123456789123456 (15 digits)