CyberCarrier service and network management

This paper presents an overview of the service and network management architecture of Lucent Technologies' CyberCarrier Solution. Businesses of all sizes and from all sectors are choosing to outsource large portions of their information technology (IT) operations to Internet-based data centers that host application service providers (ASPs). Many network service providers (NSPs) have decided to become CyberCarrier service providers (CCSPs)-that is, they have decided to expand their businesses to include ASP data center hosting services. Managing these new ASP data center hosting services is one of the most urgent challenges encountered by a CCSP and its solution is arguably critical to a CCSP's long-term success. Although introducing ASP data center hosting services increases and diversifies a CCSP's revenue, it also significantly complicates the CCSP's management processes. This paper defines an abstract management functional architecture that divides the CCSP management problem into tractable pieces and addresses each of them. Then it explains how the CyberCarrier Solution maps onto that functional architecture. Finally, it explores how Lucent will evolve its CyberCarrier Solution through future management system innovations.