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If your phone memory is getting full, move files to a memory card or delete unnecessary files.
To move photos from your phone memory to a memory card, tap Files > Images. Press and hold the photo you want to move, and tap more_vert > Move to > SD card.
To move documents and files, tap Files > Documents & Other. Tap keyboard_arrow_down next to the file name, and tap Move to SD card.
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Tell us about your problem and we'll get back to you via email.
Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.
Tried self-help options and phone still not working? Let us take care of it.
Send us your unwanted devices for safe and secure disposal.
Don’t just throw out your old phone – recycle it and do some good for the planet.
Responsible recycling for a better planet starts with each and every one of us.
That's why we've partnered with MobileMuster, making it free and easy to recycle your old phone and giving you the peace of mind knowing it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.
Simply bring your unwanted phone to your nearest MobileMuster drop-off point or use one of three free mailing options.
For further reassurance, we’ve provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.
Fill in the necessary details about your Product along with your own information.
Drop it off at an approved collection point.