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Nokia 3310 User Guide

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Nokia 3310

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Keys and partsSet up and switch on your phoneCharge your phoneLock or unlock the keys

Set up and switch on your phone

Learn how to insert the SIM card, memory card, and battery, and how to switch on your phone.

Micro SIM

Important: This device is designed to be used with a micro SIM card (see figure) only. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Please consult your mobile operator for the use of a SIM card that has a nano-UICC cutout.

MicroSD memory cards

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

Set up your phone (single SIM)

Set up your phone (single SIM)
  1. Place your fingernail in the small slot at the bottom of the phone, then lift and remove the cover.
  2. If the battery is in the phone, lift it out.
  3. Slide the SIM into the SIM slot with the contact area face down.
  4. If you have a memory card, slide the memory card into the memory card slot.
  5. Line up the battery contacts and put the battery in.
  6. Replace the back cover.

Set up your phone (dual SIM)

Set up your phone (dual SIM)
  1. Place your fingernail in the small slot at the bottom of the phone, then lift and remove the cover.
  2. If the battery is in the phone, lift it out.
  3. Slide the first SIM into SIM slot 1 with the contact area face down. Slide the second SIM into SIM slot 2. Both SIM cards are available at the same time when the device is not being used, but when one SIM card is active, for example, while making a call, the other may be unavailable.
  4. If you have a memory card, slide the memory card into the memory card slot.
  5. Line up the battery contacts and put the battery in.
  6. Replace the back cover.

Switch on your phone

Press and hold the key.

Remove the SIM card

Open the back cover, remove the battery, and slide the SIM out.

Remove the memory card

Open the back cover, remove the battery, and pull the memory card out.

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Assistance and help

Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started