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Nokia 9 PureView user guide

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Nokia 9 PureView

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Download and update maps

Download a map

Save new maps to your phone before a journey, so you can browse the maps without an internet connection when travelling.

  1. Tap Maps > menu > Offline maps > SELECT YOUR OWN MAP.
  2. Select the area on the map and tap DOWNLOAD.

Update an existing map

  1. Tap Maps > menu > Offline maps and the map name.
  2. Tap UPDATE.
Tip: You can also set your phone to update the maps automatically. Tap Maps > menu > Offline maps > settings and switch Automatically update offline maps and Automatically download offline maps to On.

Delete a map

  1. Tap Maps > dehaze > Offline maps and the map name.
  2. Tap DELETE.
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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

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Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started