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Nokia 9 PureView user guide

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Nokia 9 PureView

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Switch on and set up your phone

When you switch your phone on for the first time, your phone guides you to set up your network connections and phone settings.

Switch on your phone

  1. To switch on your phone, press and hold the power key until the phone vibrates.
  2. When the phone is switched on, choose your language and region.
  3. Follow the instructions shown on your phone.

Transfer data from your previous phone

  1. Tap Settings > Accounts > Add account > Google.
  2. Select which data you want to restore on your new phone. The sync starts automatically once your phone is connected to the internet.

Restore app settings from your previous Android™ phone

  1. Tap Settings > System > Advanced > Backup.
  2. Switch Backup to Google Drive to On.
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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started