Whilst our community is always open, the impact of coronavirus (COVID-19) means that some of our response times and language support has been affected.Please do bear with us, and stay safe.
Nokia smart devices use Pure Android. As such, there may not be a file manager app installed on your phone by default. Check the apps menu for Files. Alternatively, you might be able to open Downloads and navigate to other folders from there.
Did you find this helpful?
Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and a we'll connect you to a support representative.
Tell us about your problem and we'll get back to you via email.
Track the progress of an order and view your order information.
Tell us what problem your phone is having and send it off to repair.
Find and share answers in the Nokia phones community.