Shopping bag with items Shopping bag loading Google Account Warning Chevron right Chevron down Chevron up Arrow left Arrow upward Checkmark-outline Location New release /Mail Offer Privacy tip Account External link Facebook Instagram YouTube Twitter Mastercard KlarnaGoogle Pay

Where can I check my order status?

Skip to main content
Get 10% off your next order* when you sign up for news on products and discounts. Sign up now
Support home

Support Topics

DeviceCircular subscription serviceShopping onlineServicing and repairs
Order information
Where can I shop for Nokia phones?How can I manage my order?What payment methods can I use?Is there a maximum amount of products I can order at once?Why is my payment not going through?When will my credit card be charged?How do I get a copy of my receipt?Can I change the recipient of my order?Where can I check my order status?
When will my order be shipped out?How can I track my order status?Do you ship to my country?Can I change my shipping address?How much are the shipping costs?I didn't receive all of the items in my order. What should I do?My goods arrived damaged. What should I do?I didn't receive all of the items in my order. What should I do?
How can I cancel my order?I've made an order with several items, but I want to return some of them. Do I have to return the whole order?How long does it take for the payment to be refunded?How long do I have to return an item?Can I reschedule or book a new return collection date?
Do you store my payment details such as my card number?
How can I contact support?How can I get my device repaired?
What are the benefits of creating an account?How can I create an account in the Nokia phones store?I don't know the password for My Account, what should I do?Do I need to create an account to make a purchase?How can I delete my account?
Has Klarna received my payment?Can I change the card used to make payments?Is my payment information safe?
When will my pre-ordered item be shipped? Can I cancel my pre-order?How can I pay for my pre-order?When will I be charged for my pre-order?How many items can I pre-order at once?Can I return my pre-order after it has been shipped?Can I change my payment method or shipping address after making my pre-order?
Can I make an order free of VAT?Where can I find more information on HMD Mobile?

Where can I check my order status?

You can check your order status from your order details page. If you made the order while logged in to My Account, simply log in to My Account and visit your order details. If you placed the order as a guest, you can access your order details from the link in the order confirmation email.

Did you find this helpful?