Shopping bag with items Shopping bag loading Facebook Google Warning Chevron right Chevron down Chevron up Arrow left Arrow right Arrow left Arrow upward HMD Global Location New release /Mail Offer Privacy tip External link Facebook Instagram YouTube Twitter

Nokia 7 Plus user guide

All Devices

Nokia 7 Plus

Get started
Keep your phone up to dateKeys and partsInsert or remove the SIM and memory cardsCharge your phoneSwitch on and set up your phoneDual SIM settingsSetting up fingerprint IDLock or unlock your phoneUse the touch screen
Basics
Connect with your friends and family
Camera
Internet and connections
Music and videos
Organise your day
Maps
Apps and services
Software updates and backups
Protect your phone
Product and safety information

Restore original settings and remove private content from your phone

Accidents can happen – if your phone is not working properly, you can restore its settings. Or, if you buy a new phone, or otherwise want to dispose of or recycle your phone, here’s how you can remove your personal info and content. Note that it is your responsibility to remove all private content.

Reset your phone

  1. Tap Settings > System > Reset options > Erase all data (factory reset).
  2. Follow the instructions shown on your phone.
Did you find this helpful?

Still need support?

Contact support

Live chat

Live chat

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Send us an email

Send us an email

Tell us about your problem and we'll get back to you via email.

Phone support

Phone support

Phone support is available 9 am to 6 pm. 1800 1028 169

Call now

Community support

Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

Ask the community
Assistance and help

Manage your order

Manage your order

Track the progress of an order and view your order information.

Get started

Service and repairs

Service and repairs

Tell us what problem your device is having and send it off to repair.

Get started

Accessories support

Accessories support

Find the right support channel for your accessory in the online user guide.

Get started

Care centers

Care centers

Prefer to bring your device in for our experts to have a look at? Find the location of your nearest Nokia phones care center.

Find a care center near you