Shopping bag with items Facebook Google Warning Arrow upward HMD Global Location External link small Facebook Instagram LinkedIn YouTube Twitter
‌‌
Phones
  • Smartphones
  • Feature phones
  • Accessories
  • Smartphones
  • Feature phones
  • Accessories
  • Community
  • Support
    International

    Nokia Mobile Care Supplement

    Effective date May 25, 2018

    Nokia Mobile Care is HMD Global's online consumer service which you can contact when you have an inquiry or a request concerning our products or services. You can contact us via support application in your phone or by using the Nokia Mobile Care chat or email form found on the Nokia phones website. In some countries, we also have a call service available.

    The personal data you provide to Nokia Mobile Care is processed for the purposes of providing customer service, answering consumer requests and developing our services and products.

    Depending on your request and form of contacting us, we can collect the following information:

    • Name

    • Email

    • Country

    • IP address

    • Transcript

    • Mobile phone technical data

    • Mobile device and software identifiers, e.g. IMEI

    • In the countries where our call service is available, we also collect your phone number.

    We can request to collect your phone identification number (IMEI) for checking the warranty time of your phone.

    Back to top
    Smartphones
    Feature phones
    Accessories
    • Our Android story
    • Google One
    • Android™ 11
    • Customer support
    • User guides
    • FAQs
    • Service and repairs
    • Warranty and insurance
    • Android Enterprise Recommended smartphones
    • Mobile security
    • HMD Connect Pro
    • Community forum
    • Beta labs
    • Developer Portal
    Visit Nokia.com

      © 2021 HMD Global. All rights reserved. Nokia is a registered trademark of Nokia Corporation. HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets.

      • Site terms
      • Privacy
      • Manage cookies
      • Press