Shopping bag with items Shopping bag loading Facebook Google Account Warning Chevron right Chevron down Chevron up Arrow left Arrow right Arrow left Arrow upward HMD Global Checkmark-outline Location New release /Mail Offer Privacy tip Account External link Facebook Instagram YouTube Twitter

Nokia 3310 user guide

Skip to main content
All Devices

Nokia 3310

Keys and partsSet up and switch on your phoneCharge your phoneLock or unlock the keys
Settings

Restore factory settings

You can restore factory settings in this setting. Be careful, however, since you lose all personalization and all data you have added on the phone.

Reset your phone

Accidents may happen and your phone may stop responding. You can restore the original factory settings, but be careful, since this reset removes all data you have saved in the phone memory and all your personalization.

If you are disposing your phone, note that you are responsible of removing all private content.

You need to have the security code to restore the original settings. To reset your phone to its original settings and to remove all your data, on the home screen, type in *#7370#.

  1. Select Menu > > Restore factory set..
  2. Enter the security code. There is no more confirmation after you select OK, but the phone is reset and all data is removed.
Did you find this helpful?

Still need support?

Contact support

Live chat

Live chat

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Send us an email

Tell us about your problem and we'll get back to you via email.

How can we help?

Tell us about your problem and we'll get back to you via email.

*Please fill in at least these fields.

Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

Ask the community
Assistance and help

Care centers

Prefer to bring your device in for our experts to have a look at? Find the location of your nearest Nokia phones care center.

Find a care center near you