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Nokia 2 user guide

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Nokia 2

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Countries and Languages

As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.

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Keys and partsInsert or remove SIM and memory card Charge your phoneSwitch on and set up your phoneDual SIM settingsLock or unlock your phoneUse the touch screen
Apps and services

Google Play

Your Android phone can live up to its full potential with Google Play – apps, music, movies and books are all readily available for your entertainment. All you need is a Google account.

Add a Google account to your phone

  1. Tap Settings > Accounts > Add account > Google. If asked, confirm your device lock method.
  2. Type in your Google account credentials and tap Next, or tap Or create a new account.
  3. Follow the instructions on your phone.

Download apps

Unleash your phone’s potential – there are thousands of apps waiting in the Google Play Store to help you with this.1
  1. Tap Play Store.
  2. Tap the search bar to look for apps, or select apps from your recommendations.
  3. In the app description, tap INSTALL to download and install the app.

To see your apps, go to the home screen and swipe up from the bottom of the screen.

Update apps

Update your Play Store apps to get all the latest features and bug fixes.
  1. Tap Play store > menu > My apps & games to see available updates.
  2. Tap the app with an update available and UPDATE.

You can also update all apps at once. In My apps & games, tap UPDATE ALL.

Remove downloaded apps

Tap Play Store > menu > My apps & games, choose an app you want to remove, and tap UNINSTALL.

Get music, movies, or books with Google Play

With Google Play, you can gain access to songs, movies, and books.

Tap Music, Movies, or Books to learn more.
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Customer support channels

Contact support

Live chat

Live chat

Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Send us an email

Tell us about your problem and we'll get back to you via email.

How can we help?

Tell us about your problem and we'll get back to you via email.

*Please fill in at least these fields.

Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

Call now

Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

Ask the community
Assistance and help

Repair

Tried self-help options and phone still not working? Let us take care of it.

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information. Los residentes en California pueden informarse aquí.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started