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Nokia 2 user guide

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Nokia 2

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Keys and partsInsert or remove SIM and memory card Charge your phoneSwitch on and set up your phoneDual SIM settingsLock or unlock your phoneUse the touch screen
Personalize your phoneOpen and close an appNotificationsControl volumeScreenshotsBattery lifeSave on data roaming costsWrite textDate and timeClock and alarmCalculatorAccessibility
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Camera basicsUse your camera like a proSave your photos and videos to a memory cardYour photos and videos
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Update your phone softwareBack up your dataRestore original settings and remove private content from your phoneStorage
Protect your phone with a screen lockChange your SIM PIN codeAccess codes
For your safetyNetwork services and costsEmergency callsTake care of your deviceRecycleCrossed-out wheelie bin symbolBattery and charger informationSmall childrenMedical devicesImplanted medical devicesHearingProtect your device from harmful contentVehiclesPotentially explosive environmentsCertification information (SAR) About Digital Rights ManagementCopyrights and notices

Lock or unlock your phone

Lock your phone

If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen.

To lock your keys and screen, press the power key.

Unlock the keys and screen

Press the power key, and swipe up across the screen. If asked, provide additional credentials.

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Customer support channels

Contact support

Live chat

Live chat

Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

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Send us an email

Tell us about your problem and we'll get back to you via email.

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

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Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

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Assistance and help

Repair

Tried self-help options and phone still not working? Let us take care of it.

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information. Los residentes en California pueden informarse aquí.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started