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Nokia 2 user guide

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Nokia 2

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Keys and partsInsert or remove SIM and memory card Charge your phoneSwitch on and set up your phoneDual SIM settingsLock or unlock your phoneUse the touch screen
Basics
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Personalize your phone

Learn how to personalize the home screen and how to change ringtones.

Change your wallpaper

Tap Settings > Display > Wallpaper.

Change your phone ringtone

  1. Tap Settings > Sound.
  2. Tap SIM1 Phone ringtone or SIM2 Phone ringtone to select the ringtone for respective SIMs.

Change your message notification ringtone

Tap Settings > Sound > Default notification ringtone.

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Customer support channels

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Live chat

Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

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Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

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Assistance and help

Repair

Tried self-help options and phone still not working? Let us take care of it.

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information. Los residentes en California pueden informarse aquí.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started