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Nokia 2 user guide

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Nokia 2

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Keys and partsInsert or remove SIM and memory card Charge your phoneSwitch on and set up your phoneDual SIM settingsLock or unlock your phoneUse the touch screen

Use the touch screen

Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen.

Tap and hold to drag an item

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

Swipe

Swipe

Place your finger on the screen, and slide your finger in the direction you want.

Scroll through a long list or menu

Scroll through a long list or menu

Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Lock the screen orientation

The screen rotates automatically when you turn the phone 90 degrees.

To lock the screen in portrait mode, swipe down from the top of the screen, and tap Auto-rotate to switch to Portrait.

Use the navigation keys

To see which apps you have open, tap the overview key check_box_outline_blank.

To switch to another app, tap the app you want. To close an app, tap the close icon next to it.

To go back to the previous screen you were in, tap the back key . Your phone remembers all the apps and websites you've visited since the last time your screen was locked.

To go to the home screen, tap the home key panorama_fish_eye. The app you were in stays open in the background.

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Customer support channels

Contact support

Live chat

Live chat

Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

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Send us an email

Tell us about your problem and we'll get back to you via email.

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

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Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

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Assistance and help

Repair

Tried self-help options and phone still not working? Let us take care of it.

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information. Los residentes en California pueden informarse aquí.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started