‌‌

Help center

How do I reboot my smartphone when it’s not responding?

If your phone is unresponsive, you can perform a “soft reset” by pressing the volume up key and the power button simultaneously for about 15 seconds (or until phone vibrates). Your phone should then restart momentarily. This is a safe and quick way to reboot your device without losing or erasing any data.

Did you find this helpful?

Contact support

Tutorial videos