Altiplano AI

Simpler operations. Superior results.

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Stop managing devices. Start managing outcomes.

Modern broadband networks generate massive volumes of telemetry data. But turning that data into fast, confidential operational decisions remains a challenge.

FTTH operations. Reimagined. Reinforced.

Built on Nokia s cloud native automation platform, it uses AI-driven operations anticipate demand, isolate faults, and optimize performance in real time. AI agents work alongside your teams as a trusted colleague so you can move from reactive operations to proactive control.

The result: fewer outages, faster resolution, higher productivity and a consistently better customer experience. The era of firefighting is over.

Altiplano AI for unparalleled productivity

Altiplano AI allows you to turn telemetry data into actions, solve problems
autonomously and scale operations without increasing headcount.

1000+

Network deployment expertise

Data and expert knowledge in one interoperable AI system

>50%

First contact resolution

Simple prompts can get to the bottom of problems

95%+

AI response accuracy

Benchmarked performance for reliable results

From data to action in seconds

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Boost customer satisfaction

  • Increase helpdesk resolution rates and reduce escalations to technical teams
  • Identify at risk subscribers early and trigger proactive retention plans
  • Improve service quality with AI-driven insights across every customer touchpoint

Maximize network performance

  • Optimize network resources dynamically to prevent bottlenecks
  • Validate network changes and investment decisions using digital twin simulations
  • Improve capacity planning accuracy and utilization across the access network
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Fix issues faster

  • Predict network anomalies before they impact broadband services
  • Pinpoint faults instantly, identify root causes and recommend remediation actions
  • Reduce mean time to repair (MTTR) with guided, AIassisted troubleshooting

Advancing into AIOps with the Altiplano platform

The Altiplano platform ensures your network data is AI-ready from day one, scaling effortlessly as your operations evolve.  

The Altiplano platform provides:  

  • Access to context rich pre processed telemetry data via open APIs
  • Domain expert applications to detect and predict anomalies  
  • AI agents for goal based reasoning and autonomous decision making

Altiplano Agent framework

The Altiplano Agent Framework forms a secure, interoperable foundation that integrates AI agents, live data, and external services while ensuring compliance and data sovereignty. This gives you full strategic control as you scale AI across your operations.

Powerful chat interface

Interact using natural language in real time dialogue

Task-driven AI agents

Analyze data, make decisions and execute actions with minimal human intervention 

Robust governance

Enforce policies, controls and guardrails for safe, auditable AI operations

Measurable results

Benchmarked for performance to improve AI response accuracy

AI you can trust

Security, compliance and data sovereignty built in by design

Open integration

Connect to LLM, UI, agent or data sources as you scale AI across your operations

altiplano agent framework

Altiplano Troubleshooting Agent fix issues faster

AI agents perceive, reason and act, augmenting your teams and automating complex operational workflows.

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Predict and detect anomalies

Flag impairments before service impact - even 0.5dB signal loss

Isolate and localize faults

Cut through alarm noise to pinpoint the exact issue

Identify the underlying root cause

Find the fault type not just the fiber segment

Recommend corrective actions

Ensure the right team gets the right instructions from the start

Digital twins are foundational

Digital twins provide the trusted, contextual data foundation to drive AI-driven automation.  

  • Real time digital replica of the FTTH network, aligning active and passive components
  • Relationships between inventory, topology, telemetry and services are explicitly modelled  
  • Pre processed and contextualized data for sharper insights and faster AI answers  
  • Faster correlation, reduced investigation time and lower error rates
Digital twins are foundational

Predictive AI for operational accuracy

Altiplano AI delivers real time guidance and structured troubleshooting capabilities to improve operational accuracy and efficiency.  

The result: better decisions, fewer surprises and more efficient operations.  

Go and explore the AIOps applications in our Altiplano Marketplace:

predictive ai for operational accuracy
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Enter the cognitive broadband era

Discover how AI agents help telecom providers boost end user experience, increase operational efficiency, and accelerate deployment across home and broadband networks.

Related solutions and products

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Altiplano AI. Simpler Operations. Superior Results.

Contact us today and discover how to enter the cognitive broadband era.

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