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FlowOne

Catalog-driven provisioning and activation of digital services

Many communication service providers (CSPs) are held back by manual processes and complexity when trying to implement their digitalization strategies. Catalog-driven provisioning, activation and order management systems are essential to becoming a digital CSP.

What is Nokia FlowOne?

Nokia FlowOne is a widely deployed solution for catalog-driven provisioning, activation and order management. FlowOne is vendor and technology-agnostic with an extensive, off-the-shelf interface library. Leveraging Nokia Unified Inventory, intuitive service design tools and reusable service components simplify service design time and reduce time-to-market.

Cloud-native service orchestration and service fulfillment capabilities are provided by Nokia Orchestration Center, which is designed for multi-vendor, multi-domain and multi-technology networks.

Proof points

> 100

Deployments around the world

> 800

Off-the-shelf southbound interfaces

11m

Network transactions per hour

> 1b

Total subscriptions

> 50

Off-the-shelf interfaces to CRM and billing systems

> 1m

Subscriptions per hour

Proven business outcomes

Wireless services:
Mobily, Saudi Arabia
 

  • 500x faster service activation - from days to minutes
  • 60x faster order processing - from minutes to seconds
  • 8x faster order problem investigation time - from hours to minutes

Wholesale services:
Chorus, New Zealand
 

  • 40% less time for provisioning
  • 20% to less than 1% fallout rate reduction
  • Reduced training needs for personnel

Enterprise services:
Elisa, Finland
 

  • 3x faster corporate IP service delivery
  • EUR3m annual savings in IP VPN service delivery costs
  • 40% reduction in call center, sales and operational costs