Business Support

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Find product information, software delivery, access our help desk and ticketing system. Get additional support & collaboration resources for Nokia products, including Alcatel-Lucent products.

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Support portal

Support portal provides easy and secure access to the solution and product documentation, downloadable software, entry & tracking of Help Desk cases, e-learning, collaboration, and project management tools. Support portal is aimed for Nokia Customers, Partners, and other Associates.

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Network Improvement Assistant (NWIA)

The Digital Market Place as the entrance point to the Nokia Improvement Assistant concept provides you with the ability to track proactively and manage your infrastructure assets leveraging the latest in Nokia Analytics and Automation.

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Comptel Self Service Portal (CSSP)

Report a new Comptel incident, request a service, add a change, or update an existing case

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Product Support Portal (PSP)

Access the knowledge base for Alcatel-Lucent products. PSP also provides links to documentation and other support resources meeting the needs of Nokia customers and employees

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​Online Customer Support (OLCS)

Find product information, software delivery, ticketing and additional support & collaboration resources for Alcatel-Lucent products

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