Nokia Digital Assistant
Boost workforce efficiency with a digital assistant designed for telcos
Nokia Digital Assistant can help your telco engineers and network operations center (NOC) staff work much more efficiently. Available through as a service model, Nokia Digital Assistant is trained for telco-specific tasks. It helps engineers access various information sources faster.
Nokia Digital Assistant combines powerful AI-based Natural Language Processing with the vast array of tools, platforms, process and information repositories needed to get a job done. It makes engineers more productive by consolidating access through a single intuitive conversational interface, saving time by giving quicker answers to queries.
With help from Nokia Digital Assistant, your engineers and technicians can:
- Spend more time being productive every day
- Find the right information instantly, instead of searching manually
- Access all relevant tools, documents, and data sources through one interface
- Get advice based on issues that have occurred in other networks
- Build their network knowledge through human-like interaction
- Rapidly create customized digital assistants to support different activities
Nokia Digital Assistant is customized for telecom operators. Powered by our automated machine learning capabilities, Nokia Digital Assistant provides augmented intelligence, and access to a knowledge library covering various network technologies and Nokia solutions. Save your engineers the time and trouble of hunting for hard-to-find answers. Let them rely on Nokia Digital Assistant they concentrate on the network.
How can Nokia Digital Assistant help your business?
Increase efficiency by allowing telco engineers and NOC staff to gain back more than one hour of productive time every day
Faster case resolution
With fast access to case files and troubleshooting guides
Eliminate the need for up-front investment with “as a Service” OPEX model
Real time network information
Advanced features providing access to live network information