Fixed access health index

You’ve invested heavily in your fixed access network. Now you need to increase both operational performance for your customers and financial performance for your shareholders.

You need to start with an assessment of your current network before designing an improvement plan that will take you towards your targets. As you go, the challenge is measuring what really matters most. If customer satisfaction drops 3% while network performance increases 5%, are you still moving in the right direction?

Nokia Fixed Access Health Index tells you exactly the way it is. It may measure around 200 criteria covering things like availability, configuration, security and performance, but what makes it unique is its simplicity for you.

The Index provides a single score that tells you how well your network is performing. And because it’s a standard Index applied to many networks, we can also anonymously benchmark your network against your peers. It provides clarity and a single point of focus for all your stakeholders. Use it for an initial assessment to develop your improvement plan, or apply it at regular intervals to show progress towards your goals.