The Australia Office will be closed from Friday 23 Dec 2022 to Sunday 8 Jan 2022. During this time there will be a delay in response times. For urgent enquiries, please email nokiacareau@nokiaphones.com
The vast majority of Nokia 3.1 Plus software issues were resolved with an over-the-air update. However, for the few devices that did not connect to the internet while that update was being rolled out, a manual software update is needed.
Here is how you can check your software and manually update your phone:
The update instalation instructions can be found here. Please follow them carefully during the update process.