Introducing our revolutionary new subscription service
Circular gives you access to the Nokia devices, all built to last, while preventing phones going straight to landfill and enabling you to support a number of sustainable charities and causes. All without ever actually owning a phone.
Circular is our hassle-free subscription service that offers a more sustainable way to get access to the latest Nokia devices. Choose from the latest products when you get started and whenever you swap the device for another model.¹ If the device is accidentally lost, damaged or stolen, we’ll quickly arrange a replacement, subject to certain conditions.¹ You can also choose to include an HMD Mobile SIM with unlimited calls and texts² within England, Wales and Scotland – carry your existing number across or get a new one. And while you’re enjoying your subscription, you’ll even earn sustainable rewards along the way.
You can cancel your subscription or swap the device for another model at any time after the 90-day contract period. You can also withdraw during the first 14 days and receive a full refund.
Whenever you are done with the device, it gets a second life with another subscriber, donating it, or recycling it. We’ll securely erase all user data before ensuring it gets reused, donated, or recycled. Either way, it won’t go straight to the landfill.
For every 6 months that you subscribe to a device, you’ll earn 1 Seed. On the second year, that increases to 2 Seeds every 6 months, and from the third year on, 3 Seeds every 6 months.
These sustainable rewards can be used to make a donation to one of the environmental and charitable causes we’ve partnered with. Once you’ve earned a Seed of Tomorrow, just log in to My Account to make the donation.
Sustainability is at the core of how Circular works. If you decide to swap the device for another model, or return it for whatever reason, it will be refurbished and reused, or recycled. After a device has been in use for more than 3 years and it is still in working condition, we will give the device to a charity the next time it is returned to us. We’ll also erase any information stored on the device before passing it on to someone new.
If the device is lost, stolen or damaged, report it to us and we’ll arrange a replacement. We will lock stolen and lost devices remotely so that no one can access your data. If the claim is successful, we will charge you a replacement fee that include shipping costs and the excess fee we need to pay to the insurance company.
If the claim is unsuccessful or we have already submitted 2 successful claims to the insurance company concerning the original device you subscribed to and/or a replacement to said device, you will need to compensate us for the damage incurred by paying the device replacement value minus the replacement fee.
You can choose to swap your chosen device at any point after the 90-day contract period. Just log in to your account to get started. We’ll send you another device and you will return the previous one with free postage. The device change fee is reduced by 50% on your second year and free of charge from the third year on. So, the longer you keep a device in use, the better your subscription gets. The monthly fee for the old device will be charged until you return it to us, and the first monthly fee for the other device will be charged on the date it is delivered.
You can cancel your subscription from your online account. There is no fee for cancelling your subscription during the first 14 days or after the 90-day contract period, you have to return the device. Devices returned because of a cancelled subscription will be refurbished and reused.
When you order a subscription, you can choose to include an HMD Mobile SIM. However much mobile data you choose to get each month, you’ll get unlimited calls and texts within England, Wales and Scotland. You can carry across your current phone number or get a new one.
Please note that HMD Mobile services cannot be canceled separately from the subscription. If you choose to cancel your subscription, your HMD Mobile service will be canceled as well.
HMD Global Oy UK Branch, of 4 Kingdom Street, Level 4, London, Paddington Central, W2 6BD, registered in England and Wales under Company No FC033770, UK Establishment No BR018857, is authorised and regulated by the Financial Conduct Authority under firm reference No 949221.
Only customers that pass the credit score check and card verification will be able to subscribe to a device.
¹Subject to the applicable terms and conditions
²Subject to a fair usage policy