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Nokia 3310 User Guide

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Nokia 3310

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Keys and partsSet up and switch on your phoneCharge your phoneLock or unlock the keys
Get the most out of the two SIM cardsExplore your phoneChange the volumeChange your ring or message toneChange the wallpaperWrite text
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Back up and restore
Create a backupRestore a backup
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For your safetyNetwork services and costsEmergency callsTake care of your deviceRecycleCrossed-out wheelie bin symbolBattery and charger informationSmall childrenMedical devicesImplanted medical devicesHearingProtect your device from harmful contentVehiclesPotentially explosive environmentsCertification information (SAR) Copyrights and other notices About Digital Rights Management
How do I get help for my phone?Where can I find the warranty terms for my phone?How do I get my phone repaired or replaced?What should I do if my phone is lost or stolen?Where can I see the full range of Nokia phones?Where can I buy a Nokia phone?My phone won’t turn on, what should I do?My phone won’t charge, what should I do?Troubleshooting tipsWhere can I get support for my Lumia smartphone?

Create a backup

Sometimes you need to create a backup of your phone data.

Create a backup

  1. Select Menu > > Backup > Create backup.
  2. Your device tells you that creating a backup may take a while and that you should not turn the phone off while the backup is created. Select Choose if you want to create a backup.
  3. A list opens where you can mark the data you want to backup. You can Mark them one by one or select Options > Choose all.
  4. Your phone tells you when the backup has been created.
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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started