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Nokia 9 PureView user guide

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All Devices

Nokia 9 PureView

Keep your phone up to dateKeys and partsInsert or remove the SIM cardCharge your phoneSwitch on and set up your phoneDual SIM settingsSetting up fingerprint IDLock or unlock your phoneUse the touch screen
Apps and services

Google Play

Your Android phone can live up to its full potential with Google Play – apps, music, movies, and books are all readily available for your entertainment.

Add a Google account to your phone

  1. Tap Settings > Accounts > Add account > Google. If asked, confirm your device lock method.
  2. Type in your Google account credentials and tap Next, or, to create a new account, tap Create account.
  3. Follow the instructions on your phone.

Download apps

Unleash your phone’s potential – there are thousands of apps waiting in the Google Play Store to help you with this.1
  1. Tap Play Store.
  2. Tap the search bar to look for apps, or select apps from your recommendations.
  3. In the app description, tap INSTALL to download and install the app.

To see your apps, go to the home screen and swipe up from the bottom of the screen.

Update apps

Update your Play Store apps to get all the latest features and bug fixes.
  1. Tap Play store > menu > My apps & games to see available updates.
  2. Tap the app with an update available and UPDATE.

You can also update all apps at once. In My apps & games, tap UPDATE ALL.

Remove downloaded apps

Tap Play Store > menu > My apps & games, choose an app you want to remove, and then tap UNINSTALL.

Get music, films, or books with Google Play

With Google Play, you can gain access to songs, movies, and books.

Tap Music, Movies, or Books to learn more.
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Phone support

Customers of our services can call us between 9:00 am and 6:00 pm. For support with our phones, please contact us via chat or email.

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Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

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Assistance and help

Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started