Help center

How can I claim the free screen replacement for my Nokia XR20?

Your Nokia XR20 is eligible for one free screen replacement for a year after purchase. Read the following steps and click the link below to get started.

  1. Book a time for the repair and confirm your phone’s eligibility by providing its IMEI number when prompted.
  2. Print off the DHL shipping label.
  3. Package your phone ad attach the shipping label.
  4. Send the package.

Your repaired phone should be sent back to you in around 3-7 working days, depending on your location.

You can get started by booking your repair here:

Contact support

Tutorial videos

Shopping bag with items Shopping bag loading Facebook Google Warning Chevron right Arrow upward HMD Global External link Facebook Instagram YouTube Twitter Mastercard Klarna