Following terms and conditions (the “Terms and Conditions”) shall apply to the NOKIA MOBILE FAN FESTIVAL Consumer Promo July 2019 OFFER (hereinafter called “the Offer”) detailed below. For the purposes of these Terms and Conditions, the term ‘Organizer’, when used with reference to a legal entity, shall mean HMD Mobile India Pvt. Ltd.
Please read offer terms carefully.
This Offer is available on the purchase of:
Nokia 7.1 | Nokia 8.1 (4GB) | Nokia 8.1 (6GB) mobile devices (hereinafter called “Selected Devices”) purchased only on 24th July & 25th July 2019 (Nokia mobile Fan Festival promo days) or till the stock lasts, whichever is earlier.
This Offer is available only for consumers purchasing selected devices on www.nokia.com/phones within India only. The offer is void outside of the territorial limits and wherever else prohibited by law.
a) Get Gift card of INR 4000 on the purchase of Nokia 8.1 4GB and 6GB RAM variants & Nokia 7.1 mobile devices (hereinafter called “Selected Devices”) purchased on 24th July & 25th July 2019 (Nokia mobile Fan Festival promo days) or till the stock lasts, whichever is earlier or till the stock lasts, whichever is earlier on www.Nokia.com/phones
b) Gift card can only be redeemed on next purchase from www.Nokia.com/phones
c) Gift card will be e-mailed within approximately 7 days of delivery of your selected Nokia smartphone. A Gift card email will be sent on the email ID specified during purchase journey
d) Gift card will be valid for 30 days from the date of issuance of Gift card by email.
e) This offer is applicable from the date of purchase of the device and not the invoice date.
Redemption process of Promo code:
Go to www.nokia.com/phones Select any “Selected mobile devices from this consumer promotion” on online store At checkout you will get option to redeem promo code Apply promo code “FANFESTIVAL” and Gift card of INR 4000 on the selected mobile device Complete the transaction and mobile device will be delivered The gift card will be issued via email.
In case of any dispute with respect to the authenticity of the claim or any duplicate/fraudulent claim/s, the Organizer reserves the right to cancel the Offer or any Prizes, if the genuine recipient/ winner cannot be established. The decision of the Organizer in relation to the recipient / winner (s) of the offer will be as determined by the Organizer, and all other matters relating to the Offer shall be final and binding on all participants to the Offer, and no review or correspondence shall be entertained in this regard.
The Organizer or anyone else on its behalf shall not be responsible if the device is not delivered due to wrong address submitted by the Participant.
Pictures of the items/goods shown in the Offer website and/or announcement mailers may differ from the items/goods given.
The offer is non-transferable and cannot be clubbed with any other Offer organized by the Organizer. This Offer cannot be exchanged for cash or kind, and no such requests will be entertained.
The Organizer reserves the right to alter, amend, extend, withdraw, discontinue or otherwise change the Offer at any time without any liability.
The Organizer or any affiliates shall not be responsible and / or liable for any loss caused. The Organizer will not accept any liability or responsibility for any damage, loss, injury or disappointment suffered by any participant as a result of the Offer.
The offer shall be governed by and construed in accordance with the laws of India including tax regulation as and when applicable. Any disputes, differences and, or, any other matters in relation to and arising out of the Offer and, or, pertaining to the Terms and Conditions shall be referred to arbitration under the Arbitration & Conciliation Act, 1996. The arbitral tribunal shall consist of a sole arbitrator to be appointed by the Organizer. The venue of arbitration shall be New Delhi.
The Organizer and all of their respective officers, directors, employees, representatives and agents will have no liability whatsoever to the fullest extent permitted by law, and will be held harmless and indemnified by the participants/ for any injuries, losses or costs or damage of any kind resulting in whole or in part, directly or indirectly from acceptance, possession, misuse or use of the from participation in this Offer.
Complimentary Nokia phone screen protection plan (“Plan”) for your Nokia smartphone
1. The Plan
This accidental screen damage protection and service is brought to you by Servify (Service Lee Technologies Pvt Ltd) and governs the support process for accidental physical and liquid damages to the screen for eligible Nokia Mobile devices (“Device”) manufactured by HMD Global Oy and its subsidiary HMD Mobile India Pvt limited through its official sales channels in India in its original packaging. This Plan is not valid for any products that are either refurbished or purchased by a customer post a return from the first customer, even in an unboxed condition.
2. Plan Term
The benefits of the Plan begin on the Device activation date and ends on completion of Six months from date of activation of the Device (“Plan Term”). The Plan is pre-activated for the Device, as long as it is purchased from https://www.nokia.com/phones/en_in.
3. Plan Eligibility
|Eligible Nokia Device||Purchased within the Offer Period (Order Date)|
|Nokia 8.1 (4GB/64GB) & (6GB/ 128GB) & Nokia 7.1||24th July & 25th July, 2019|
The Plan is pre-activated for the Device, as long as the Device is purchased within the period mentioned by HMD. The user does not have to register/activate the Plan.
The terms of this Plan, the original sales receipt of your Device, the proof of your identity provided at the time of raising a Screen Damage Repair Request, the indemnification you provide about the working condition of the Device before the purchase of the Plan and the Plan Confirmation are each part of the Plan
The accidental screen damage protection provided by the Plan is additional to the coverage provided by the manufacturer’s warranty
This offer is applicable from the date of purchase of the device and not the invoice date.
4. Plan Details
Customer The purchaser of the eligible Nokia Device whose name is mentioned on the original invoice is the Customer. The purchaser’s spouse, children and parents can be the users of the Device. If the purchaser is a company, Customer shall mean any representative/employee of the company authorized to use the Nokia Device
Benefits Value Maximum Benefits Value is equivalent to one (1) screen replacement for the Device at the time of submitting a Screen Damage Repair Request for availing accidental screen damage protection as eligible under this Plan. If the repair charges are more than of a screen replacement, the Customer will have the option to bear the differential price for obtaining the repair as determined by the Authorised Service Centre (“ASC”). The Customer has to pay a mandatory admin fee as below during a Screen Damage Repair Request availed under the Plan
|Device Model||Admin Fee|
|Nokia 7.1||Rs 500|
|Nokia 8.1||Rs 750|
If the Screen of the Device: 1. Suffers accidental physical damages to the Device screen
2. Fails to work because accidentally fluid has entered its internal circuitry
3. Suffers damage due to:
1. Acts of god perils, fire, lightening and explosion
2. Damage during riot or strike
The Plan will not cover:
1. Any loss under mysterious circumstances including lost or stolen
2. Loss due to Intentional act or wilful neglect
3. Loss arising before or after the Plan Term
4. Any loss or damage to the screen due to hire or loan of the Device to a third party or if ownership is transferred
5. Loss arising due to unlawful act including Terrorist activity, War, Nuclear Explosion, Radioactive Contamination, Chemical, Biochemical, Biological, Electromagnetic, Cyber Attack
6. Consequential loss of any kind or description including wear & tear, manufacturing defects
7. Loss or damage caused by incorrect storage, poor care and maintenance, careless use, gross negligence, incorrect installation and incorrect set-up
8. Loss or damage covered by supplier, dealer or manufacturer’s limited warranty 9. Any loss affecting to SIM card and any ancillary products even if the Device results into complete stoppage of working
10. Damage caused by (a) a product/accessory that is not the Device, (b) operating the Device outside the permitted or intended uses described by HMD Global Oy or any party acting on its behalf, or (c) service (including upgrades and expansions) performed by anyone who is not an Authorized Service Centre (ASC) of Nokia branded mobile devices, or any failure/damage caused outside the Indian territory
11. Device with a serial number that has been altered, defaced or removed, or has been modified to alter its functionality or capability without the written permission of HMD Global Oy, its subsidiary or any party acting on its behalf
12. Minor scratches to the Screen
13. Issues that could be resolved by upgrading software to the then current version
14. Third-party products or their effects on or interactions with the Device or the software
15. Your use of a computer or operating system that is unrelated to consumer software or connectivity issues with the Device
16. Damage to, or loss of any software or data residing or recorded on the Device 17. Recovery and reinstallation of software programs and user data are not covered under this Plan
18. Any loss or damage to accessories and panels even if forming part of the standard pack or to any complimentary or ancillary product/s made available under any promotional scheme
5. Special Exclusions
Servify and HMD or any party acting on its behalf shall not be liable in respect of loss or damage to Device relating to or caused due to the following:
6. Damage Repair Request Process
In the event of damage to the screen of the Device, you (Customer) are required to:
Immediately (Not later than 72 Hours from the time of the damage) inform Servify through Nokia My phone app or Servify Consumer Web Portal (https://nokia.servify.tech ) only
Submit all claim related information/ documents as mentioned in the Nokia My phone app within seven (7) calendar days of raising the claim or within the timelines as mentioned in the App or communicated to You by Servify
Please note, you will not handover the Device for repairs at any service centre, including at any Authorised Service Centre (ASC) for Nokia branded mobile devices until confirmed by Servify. It is expressly stated that Servify will not be held responsible for fulfilling any such requests where the Device is handed over to a service centre by you before the Approval from Servify; any liabilities arising out of such Screen Damage Repair Request before the in-principle Approval of the requests from Servify will be solely handled by You (Customer) at Your (Customer’s) own expense
7. Screen Damage Repair Request Fulfilment Process
8. Depreciation Matrix
There is no depreciation matrix applicable under this Plan
9. Your Responsibilities
To receive service or support under the Plan, you agree to comply with the following:
10. Cancellation And Refund
There is no cancellation or refund available under the Plan, as it is a complimentary Plan.
11. Limitation Of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HMD or any party acting on its behalf (collectively HMD) , SERVIFY AND ITS EMPLOYEES AND AGENTS WILL UNDER NO CIRCUMSTANCES BE LIABLE TO YOU OR ANY SUBSEQUENT OWNER FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA OR THE FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA, ANY LOSS OF BUSINESS, PROFITS, REVENUE OR ANTICIPATED SAVINGS, RESULTING FROM SERVIFY’S OBLIGATIONS UNDER THIS PLAN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMIT OF HMD, SERVIFY AND ITS EMPLOYEES AND AGENT’S LIABILITY TO YOU AND ANY SUBSEQUENT OWNER ARISING UNDER THE PLAN SHALL NOT EXCEED THE COST INCURRED FOR ONE TIME SCREEN REPLACEMENT OF THE DEVICE. SERVIFY SPECIFICALLY DOES NOT WARRANT THAT (i) IT WILL BE ABLE TO REPAIR OR REPLACE DEVICE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, (ii) IT WILL MAINTAIN THE CONFIDENTIALITY OF DATA, OR (iii) THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT SERVIFY’S LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, OR (II) FRAUD. TO THE EXTENT THAT LIABILITY UNDER SUCH LAWS AND REGULATIONS MAY BE LIMITED, SERVIFY’S LIABILITY IS LIMITED, AT ITS SOLE OPTION, TO REPLACE OR REPAIR OF THE DEVICE OR SUPPLY OF THE SERVICE
12. Transfer Of Plan
The transfer of ownership of the Plan for the Device from the Customer to another party will render the Plan & its Benefits null and void
If the Device is replaced under Manufacturer’s Warranty during the Plan Term, then the replacement product is the Device, with applicable terms of manufacturer’s limited warranty, and with the Plan benefits for the remaining period of the Plan as per the terms of the Plan.
13. General Terms
14. Support Contact Details: