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In what circumstances could I be denied coverage under my insurance plan?

Your insurance claim may be denied if any of the following applies:

  • If the plan activation is not completed as per the activation instructions given by Servify.
  • If any damage or loss has occurred to the covered device prior to completing the mandatory activation process
  • The damage has occurred within the first 7 (seven) calendar days of activating of the plan (known as the “Ineligible Period”)
  • If any unauthorized modification is discovered on the covered phone

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