Whilst our community is always open, the impact of coronavirus (COVID-19) means that some of our response times and language support has been affected. Please do bear with us, and stay safe.
To check whether your warranty is valid, enter your device IMEI code.
Android phones To find the IMEI code on your phone, go to Settings > About Phone > Status > IMEI Information. If your phone has two IMEI-codes, please provide IMEI1.
Classic phones To find the IMEI code on your phone, enter *#06# on your keypad when on the main screen.