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Nokia 2 user guide

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Nokia 2

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As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.

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Keys and partsInsert or remove SIM and memory card Charge your phoneSwitch on and set up your phoneDual SIM settingsLock or unlock your phoneUse the touch screen
Software updates and backups

Storage

Use the Storage menu to check how much memory you have available.

Check available memory on your phone

If the phone memory is getting full, first check for and remove things you no longer need:

  • Text, multimedia, and mail messages
  • Contact entries and details
  • Apps
  • Music, photos, or videos

Instead of removing, you can also move the files to the memory card.

The quality of your memory card may affect the performance of your phone greatly. To get the best out of your phone, use a fast 4–128GB card by a well-known manufacturer.

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

To check how much memory you have available and how it's being used, tap Settings > Storage.

Remove downloaded apps

Tap Play Store > menu > My apps & games, choose an app you want to remove, and tap UNINSTALL.

Disable an app

You can’t delete some apps that were pre-installed on your device. But you can disable them and they will be hidden from the list of apps on your device. If you disable an app, you can add it back to your device.

  1. Tap Settings > Apps.
  2. Tap the app name.
  3. Tap DISABLE. You may not be able to disable all apps.

If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app.

Add back a disabled app

You can add a disabled app back to the list of apps.

  1. Tap Settings > Apps.
  2. Tap All apps > Disabled.
  3. Tap the app name.
  4. Tap ENABLE.

Copy content between your phone and computer

You can copy photos, videos, and other content created by you between your phone and computer to show or store them.

  1. Connect your phone to a compatible computer with a compatible USB cable.
  2. On your computer, open a file manager, and browse to your phone.
  3. Drag and drop items from your phone to the computer, or from your computer to the phone.

Make sure you put the files in the right folders on your phone, or you may not be able to see them.

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Customer support channels

Contact support

Live chat

Live chat

Our chat service is open 24 hours a day, 7 days a week. Simply fill in your contact details and we'll connect you to a support representative.

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Send us an email

Tell us about your problem and we'll get back to you via email.

How can we help?

Tell us about your problem and we'll get back to you via email.

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

Call now

Community support

Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.

Ask the community
Assistance and help

Repair

Tried self-help options and phone still not working? Let us take care of it.

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information. Los residentes en California pueden informarse aquí.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started