How can I purchase and activate Nokia device protection and extended warranty plans?

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Support Topics

Device Warranty, maintenance and service contracts Shopping online Servicing and repairs

Choosing your plan

Can I purchase both Nokia device protection and Nokia device extended warranty on my Nokia device?Can I purchase a Nokia device extended warranty plan for my phone or tablet that has been repaired by an authorized Nokia service center under the Manufacturer’s Limited Warranty?Can I purchase a Nokia device protection plan for my phone or tablet that is broken or repaired?How can I purchase and activate Nokia device protection and extended warranty plans?Is there a Nokia device extended warranty plan available for purchase?Is there a Nokia device protection plan for my Nokia phone model or tablet?What device protection plans are available for Nokia phones and tablets?What is covered under Nokia device protection plans?What is not covered under Nokia phone device protection?What is covered under Nokia device extended warranty?What is not covered under Nokia device extended warranty?

Changing your plan

Can I cancel my Nokia device protection plan after purchase?Can I transfer my Nokia device protection plan?How can I contact the Servify team?

Claims and repairs

How can I get my Nokia device repaired under the Manufacturer’s Limited Warranty if I find an issue with it?How long does it take to get my device protection claim handled?How much do I pay for the repair or replacement?In what circumstances could I be denied coverage under my device protection plan?What is the process for requesting a repair for my covered Nokia device?

Warranty and maintenance

How do I diagnose the health of my Nokia smartphone?What is the best way to maintain my Nokia smartphone?What is the warranty period for Nokia phones?

How can I purchase and activate Nokia device protection and extended warranty plans?

You can purchase Nokia device protection and extended warranty plans via the My Device app on your Nokia smartphone or tablet, or at nokia-us.servify.tech/store. In both cases, as long as the Nokia device is eligible as per the plan terms and conditions, the plan is automatically activated at the time of purchase. If you purchase a device and a plan from the Nokia mobile online shop in the same order, then your plan is automatically activated upon delivery of the order. You will then receive a plan confirmation email from Servify.

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