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How can I manage my order?

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How can I manage my order?What payment methods can I use?Is there a maximum amount of products I can order at once?Why is my payment not going through?When will my credit card be charged?How do I get a copy of my receipt?Can I change the recipient of my order?Where can I check my order status?

How can I manage my order?

As part of our ongoing efforts to bring our customers the best possible shopping experience, the way we sell products and handle returns has changed as of 11 November.

If you placed an order after 11 November 2020, you can manage your order from your order details page. This can be found by logging in to My Account or, if you do not have My Account, using the link provided in your order confirmation email.

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