Shopping bag with items Shopping bag loading Facebook Google Account Warning Chevron right Chevron down Chevron up Arrow left Arrow upward HMD Global Checkmark-outline Location New release /Mail Offer Privacy tip Account External link Facebook Instagram YouTube Twitter Mastercard

What is the error and how did it occur?

[skipToMainContent]
Strona główna pomocy technicznej

Tematy pomocy

Jak bezpiecznie wyczyścić i zdezynfekować telefon Nokia?
Nokia 3.1 Plus update error

What is the error and how did it occur?

While rolling out the Android 10 update for Nokia 3.1 Plus devices, we were made aware of a software error. We immediately stopped the software rollout to investigate.

We discovered that affected devices will work as normal, but they are not able to receive over-the-air software updates as normal until the error is resolved. Please refer to the following Nokia phones community post for help on how to resolve the issue: https://community.phones.nokia.com/discussion/61460/the-nokia-3-1-plus-update-error-how-it-happened-and-how-we-re-fixing-it/p1

Czy te informacje były pomocne?