Центр допомоги

What is the error and how did it occur?

While rolling out the Android 10 update for Nokia 3.1 Plus devices, we were made aware of a software error. We immediately stopped the software rollout to investigate.

We discovered that affected devices will work as normal, but they are not able to receive over-the-air software updates as normal until the error is resolved. Please refer to the following Nokia phones community post for help on how to resolve the issue: https://community.phones.nokia.com/discussion/61460/the-nokia-3-1-plus-update-error-how-it-happened-and-how-we-re-fixing-it/p1

Це було для вас корисним?

Зверніться до служби підтримки

Навчальні відеоуроки

Shopping bag with items Shopping bag loading Facebook Google Warning Chevron right Arrow upward HMD Global External link Facebook Instagram YouTube Twitter