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How do I know if my phone was affected?

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服務和維修裝置
我能如何安全地為 Nokia 手機進行清潔和消毒?
Nokia 3.1 Plus update error

How do I know if my phone was affected?

Head to Settings, then About phone and scroll down to check the build number. The following builds are affected by the error:

  • 00WW_3_15H
  • 00WW_3_15H_SP01

If your Nokia 3.1 Plus build number matches one of the above, your device has been affected. Please refer to the following Nokia phone community post for help on how to resolve the issue: https://community.phones.nokia.com/discussion/61460/the-nokia-3-1-plus-update-error-how-it-happened-and-how-we-re-fixing-it/p1

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