Shopping bag with items Shopping bag loading Facebook Google Warning Chevron right Chevron down Chevron up Arrow left Arrow upward HMD Global Location New release /Mail Offer Privacy tip External link Facebook Instagram YouTube Twitter

What is the error and how did it occur?

支持首页

支持

清洁您的手机
如何安全清洁和消毒 Nokia 手机?
应用和应用设置
电池和充电
相机和照片
文件和存储空间
GPS、蓝牙和其他连接
问题、支持和设备信息
语言和输入设置
网络、Wifi 和移动数据
安全和隐私
软件和更新
铃声和个性化设置
SIM 卡、联系人和通话
媒体和其他功能
Nokia 3.1 Plus update error
X-series software update error

What is the error and how did it occur?

While rolling out the Android 10 update for Nokia 3.1 Plus devices, we were made aware of a software error. We immediately stopped the software rollout to investigate.

We discovered that affected devices will work as normal, but they are not able to receive over-the-air software updates as normal until the error is resolved. Please refer to the following Nokia phones community post for help on how to resolve the issue: https://community.phones.nokia.com/discussion/61460/the-nokia-3-1-plus-update-error-how-it-happened-and-how-we-re-fixing-it/p1

此信息对您是否有帮助?